Customer Service - Self Storage Manager

Public Storage; Neptune Township (NJ); On-site; USD 42,000 - 60,000; Full time

Job summary

Public Storage in Neptune Township, NJ seeks a Property Manager to work independently at multiple locations, combining inside and outdoor duties.

You will assess customer storage needs, guide options including packing supplies, perform daily inspections, handle cash drawers, deposits, and payment reminders to keep accounts current.

Qualifications

• Experience in customer service centered sales environments.
• Must have a valid driver’s license and own vehicle.
• Ability to transport items weighing up to 35 pounds.
• Comfort with outdoor work up to 50% of time.
• Experience handling cash and deposits is a plus.

Responsibilities

• Assess customer storage needs and suggest options, including selling packing and moving supplies.
• Conduct daily storage unit inspections to confirm inventory and availability.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and perform reminder/collection calls when required.
• Work independently at multiple locations, balancing indoor and outdoor duties.

Skills

Customer service

Sales experience

Driving

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)