Customer Service - Self Storage Manager

Public Storage; Little Elm (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage in Little Elm, Texas is looking for a Property Manager to oversee operations at various locations. The role requires independent work, assessing customer storage needs, and maintaining facilities.

Successful candidates will come from a customer service-focused background and must handle physical tasks, including moving items and managing outdoor conditions. A valid driver’s license is necessary for traveling between locations.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Experience in customer service and sales environment.
• Valid driver’s license and ability to utilize own vehicle.

Responsibilities

• Work independently at multiple locations inside and outside.
• Assess customer storage needs and sell packing supplies.
• Perform daily storage unit inspections and audits.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)