Customer Service - Self Storage Manager

Public Storage; Providence (RI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking motivated Property Managers in Providence, RI, who enjoy working independently at various locations. Responsibilities include inspecting storage units, managing customer storage needs, and handling payment collections.

The role requires the ability to lift items up to 35 pounds and a valid driver's license for transportation. Candidates should have background in customer service, ideally in retail or service environments. Join us for a dynamic work experience!

Qualifications

• Ability to transport/lift/move items weighing up to 35 pounds.
• Valid driver’s license required with own vehicle for transportation.

Responsibilities

• Inspect storage units daily for inventory and availability.
• Make customer payment reminders and collection calls.
• Audit cash drawers and handle daily banking tasks.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)