Customer Service - Self Storage Manager

Public Storage; Fairview (OR); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, assessing customer storage needs and guiding them to appropriate packing supplies. Daily duties include unit inspections, cash handling, and facilitating payments at each site.

The role involves travel between locations with your own vehicle, an emphasis on customer service and sales in a hands-on environment, and outdoor work portions as needed.

Qualifications

• Experience in customer service oriented sales roles.
• Ability to travel between locations using own vehicle.
• Comfortable working in both indoor and outdoor environments.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily inspections of storage units to ensure inventory and availability for rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments, reminders, and collections as needed.

Skills

Customer service

Sales oriented

Multi-location coordination

Inventory awareness

Tools

POS system

Cash handling

Valid driver’s license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience:

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation:

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)