Customer Service & Scheduling Specialist – Clean Energy

Generac Power Systems, Inc.; Miami (FL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Paid holidays

401k (After 1 year of employment)

Health insurance (After 1 year of em-

Job summary

Generac’s Dealer Talent Network offers a pathway to contribute to clean energy installation projects through our Authorized Channel Partner network. You will help schedule and coordinate home generator installations, working closely with technicians and customers to ensure timely and accurate delivery of services.

This role operates within a channel partner ecosystem, and earnings/success are tied to performance and project throughput.

Qualifications

• Scheduling and dispatching experience is required.
• Experience in construction or trades office settings.
• Knowledge of Microsoft Excel.
• Sales and marketing support experience is a plus.

Responsibilities

• Schedule jobs per re-occurring tickets.
• Communicate with customers on upcoming scheduled jobs/ tickets.
• Schedule approved Estimates.
• Dispatch Technicians.
• Create Estimates as needed.
• Create invoices when needed.

Skills

Parts Knowledge

Scheduling / Dispatching Experience

Results driven, strategic thinker and

Proactive and takes initiative

Knowledge with Microsoft Excel

Experience in construction or trades

Sales and Marketing Support

Job description

Generac’s Dealer Talent Network offers a pathway to contribute to clean energy installation projects through our Authorized Channel Partner network. You will help schedule and coordinate home generator installations, working closely with technicians and customers to ensure timely and accurate delivery of services.

This role operates within a channel partner ecosystem, and earnings/success are tied to performance and project throughput.