Customer Service & Scheduling Specialist – Clean Energy

Generac Power Systems, Inc.; Miami (FL); Sur place; USD 38 000 - 58 000; Plein temps

Avantages offerts par ce poste

Paid holidays

401k (After 1 year of employment)

Health insurance (After 1 year of em-

Résumé du poste

Generac’s Dealer Talent Network offers a pathway to contribute to clean energy installation projects through our Authorized Channel Partner network. You will help schedule and coordinate home generator installations, working closely with technicians and customers to ensure timely and accurate delivery of services.

This role operates within a channel partner ecosystem, and earnings/success are tied to performance and project throughput.

Qualifications

• Scheduling and dispatching experience is required.
• Experience in construction or trades office settings.
• Knowledge of Microsoft Excel.
• Sales and marketing support experience is a plus.

Responsabilités

• Schedule jobs per re-occurring tickets.
• Communicate with customers on upcoming scheduled jobs/ tickets.
• Schedule approved Estimates.
• Dispatch Technicians.
• Create Estimates as needed.
• Create invoices when needed.

Connaissances

Parts Knowledge

Scheduling / Dispatching Experience

Results driven, strategic thinker and

Proactive and takes initiative

Knowledge with Microsoft Excel

Experience in construction or trades

Sales and Marketing Support

Description du poste

Generac’s Dealer Talent Network offers a pathway to contribute to clean energy installation projects through our Authorized Channel Partner network. You will help schedule and coordinate home generator installations, working closely with technicians and customers to ensure timely and accurate delivery of services.

This role operates within a channel partner ecosystem, and earnings/success are tied to performance and project throughput.