Customer Service & Scheduling Specialist

Stanley Steemer; Parker (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

401(k) Retirement Plan

Basic Life Insurance

Accidental Death & Dismemberment

Optional Life Insurance

Employee Assistance Program

Paid Time Off (PTO)

Paid Sick Leave (PSSL)

Medical Leave of Absence

Personal Leave of Absence

Short Term Disability

Long Term Disability

Employee Discounts

Career advancement

Discounts on Stanley Steemer Products

Family-owned and operated since 1947

U.S. manufactured equipment training

Job summary

Stanley Steemer in Parker, CO is hiring multiple full-time Customer Service Advisors (CSAs) to join our team. You will handle incoming calls, schedule and confirm cleaning appointments, and identify customer needs to recommend services that add value. The role emphasizes upselling and achieving sales targets while maintaining high customer satisfaction.

We offer weekly pay, comprehensive benefits, and opportunities for career advancement in a family-owned company with deep roots since 1947.

Qualifications

• Dependable and punctual.
• Strong communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Remain calm and professional.
• Detail-oriented with strong organizational skills.
• Strong work ethic and positive attitude.
• Background check and drug test required.
• At least 18 years of age.

Responsibilities

• Answer incoming calls from customers in a professional and engaging manner.
• Schedule, confirm, and update cleaning appointments accurately and efficiently.
• Identify customer needs and recommend appropriate services to maximize value.
• Actively upsell and cross-sell services by educating customers on available options and benefits.
• Consistently ask for the sale and work to close every opportunity presented.
• Consistently work to meet or exceed sales metrics.
• Stay engaged, present, and performance-driven throughout each shift.
• Administrative duties and responsibilities as needed.

Skills

Dependable and punctual

Strong communication

Problem solving

Multitasking

Calm and professional

Detail-oriented

Strong work ethic

Age 18+

Job description

Stanley Steemer in Parker, CO is hiring multiple full-time Customer Service Advisors (CSAs) to join our team. You will handle incoming calls, schedule and confirm cleaning appointments, and identify customer needs to recommend services that add value. The role emphasizes upselling and achieving sales targets while maintaining high customer satisfaction.

We offer weekly pay, comprehensive benefits, and opportunities for career advancement in a family-owned company with deep roots since 1947.