Car Wash Guest Experience & Membership Advisor

Spotless Brands; Wayne (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Spotless Brands is looking for a Customer Service Advisor (CSA) to be the first point of contact for guests at their facilities in Wayne, Pennsylvania. This role is ideal for individuals passionate about providing exceptional customer experiences and ability to thrive in a fast-paced environment.

The CSA will promote and sell services while guiding customers through their options and assisting with transactions to ensure a seamless customer experience. Strong communication and sales skills are key.

Qualifications

• High School Diploma or equivalent preferred.
• Prior customer service or sales experience preferred.
• Must be at least 16 years of age.
• Valid driver’s license preferred.

Responsibilities

• Greet customers warmly at entry points.
• Educate customers on available services.
• Promote and sell memberships and packages.
• Assist customers with payment transactions.
• Maintain a clean and organized work area.

Skills

Customer service principles

Active listening

Sales skills

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

Spotless Brands is looking for a Customer Service Advisor (CSA) to be the first point of contact for guests at their facilities in Wayne, Pennsylvania. This role is ideal for individuals passionate about providing exceptional customer experiences and ability to thrive in a fast-paced environment.

The CSA will promote and sell services while guiding customers through their options and assisting with transactions to ensure a seamless customer experience. Strong communication and sales skills are key.