Customer Service & Sales Support Specialist — Hybrid

Theuniversityunion; Sparks (NV); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Company Paid Life/ADD

Voluntary Life/ADD

Voluntary Short-Term Disability

Paid Holidays

Paid Time Off

401K

Job summary

Via Seating is hiring a new Customer Service Specialist to join our Sales team in Sparks, Nevada. This role provides exceptional service as the primary contact for external customers, manages requests, and coordinates order updates while supporting the sales team.

The successful candidate will develop product knowledge, communicate clearly, and maintain strong relationships. Hybrid capacity may be considered after training; this is an in-person, non-safety sensitive position with a comprehensive

Qualifications

• Provides exceptional customer service and serves as a primary contact for external customers.
• Coordinates order updates and responds to customer requests with accurate information.
• Supports the sales team and resolves questions or concerns promptly.

Responsibilities

• Provide exceptional customer service as primary contact for external customers.
• Coordinate order updates and track progress with internal teams.
• Support sales team with information and follow-through on requests.
• Resolve customer questions or concerns and maintain strong relationships.
• Gain product/process knowledge to answer inquiries accurately.

Skills

Customer service

Communication

Problem-solving

Follow-through

Education

High school

Job description

Via Seating is hiring a new Customer Service Specialist to join our Sales team in Sparks, Nevada. This role provides exceptional service as the primary contact for external customers, manages requests, and coordinates order updates while supporting the sales team.

The successful candidate will develop product knowledge, communicate clearly, and maintain strong relationships. Hybrid capacity may be considered after training; this is an in-person, non-safety sensitive position with a comprehensive