Customer Service & Sales Support Specialist

Schilling Supply Company; La Crosse (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Schilling Supply Company in La Crosse, WI is seeking a Customer Service & Sales Support Specialist to join our team. The ideal candidate will have strong customer service skills and experience providing sales support, handling inquiries, processing orders, and offering product information.

You will work in a fast-paced environment, maintain CRM data, enter records, prepare reports, and help develop sales strategies with account managers.

Qualifications

• Prior experience in a sales-driven environment.
• Experience providing direct administrative support to a team.
• Proficiency with CRM software.
• General computer skills and experience Microsoft Office software.

Responsibilities

• Answer phone calls, schedule appointments, and manage correspondence.
• Enter data into CRM system and other relevant software.
• Prepare reports and other sales materials.
• Research and analyze potential customers and markets.
• Develop and implement sales strategies in collaboration with account managers.
• Excellent written and verbal communication skills.
• Proficiency in computer applications, including CRM software and Microsoft Office.
• Data entry and analysis skills.
• Organizational skills to manage multiple tasks and responsibilities.
• Problem-solving skills to address customer issues and sales challenges.
• Ability to work collaboratively and build relationships.
• Understanding of sales processes and procedures.

Skills

Customer service

Sales support

CRM software

Microsoft Office

Communication skills

Data entry

Organizational skills

Team collaboration

Tools

CRM software

Microsoft Office

Job description

Location: La Crosse, WI

Job Id:143-2612

# of Openings:1

We are seeking a Customer Service & Sales Support Specialist to join our team in La Crosse, WI. The ideal candidate will have strong customer service skills and experience providing sales support. Responsibilities include assisting customers with inquiries, processing orders, and providing product information. The candidate must be able to work in a fast-paced environment and have excellent communication skills.

Qualifications

• Prior experience in a sales-driven environment


• Experience in providing direct administrative support to a team.


• Proficiency with CRM software.


• General computer skills and experience Microsoft Office software.

Duties Include

• Answer phone calls, schedule appointments, and manage correspondence.


• Enter data into CRM system and other relevant software.


• Prepare reports and other sales materials.


• Research and analyze potential customers and markets.


• Develop and implement sales strategies in collaboration with account managers.


• Excellent written and verbal communication skills.


• Proficiency in computer applications, including CRM software and Microsoft Office.


• Data entry and analysis skills.


• Organizational skills to manage multiple tasks and responsibilities.


• Problem-solving skills to address customer issues and sales challenges.


• Ability to work collaboratively and build relationships.


• Understanding of sales processes and procedures.