Customer Service-Sales Support

Mister “P” Express , Inc.; Jeffersonville (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Mister “P” Express , Inc. is seeking a customer‑focused administrative assistant to support daily office operations and ensure exceptional service for clients.

You will handle inquiries, process data entry, update information on websites and internal platforms, and collaborate with teammates to keep workflows accurate.

The ideal candidate has a bachelor’s degree or equivalent experience, strong communication and organizational skills, and the ability to multitask with attention to detail.

Qualifications

• Bachelor’s degree or equivalent years of experience.
• A customer-first attitude with a passion for helping others.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and remain productive in a fast-paced environment.
• Basic computer skills and the ability to learn new software and online platforms quickly.
• Dependable, professional, and able to work independently as well as part of a team.
• Previous customer service or administrative experience is a plus, but we’re willing to train the right candidate.

Responsibilities

• Provide customer service by assisting customers with questions and concerns.
• Answer and direct incoming phone calls and respond to emails promptly and professionally.
• Update company websites and internal work platforms with accurate information.
• Organize and maintain electronic filing systems to ensure documents are accurate and easily accessible.
• Support daily office operations through data entry and general administrative tasks.
• Work closely with team members to ensure customers receive timely, accurate, and exceptional service.
• Perform other administrative duties as assigned by management.

Skills

Customer service

Communication

Organization

Multitasking

Data entry

Teamwork

Independent work

Education

Bachelor’s degree or equivalent years of experience

Tools

Microsoft Office

Job description

Role and Responsibilities

• Provide customer service by assisting customers with questions and concerns.
• Answer and direct incoming phone calls and respond to emails promptly and professionally.
• Update company websites and internal work platforms with accurate information.
• Organize and maintain electronic filing systems to ensure documents are accurate and easily accessible.
• Support daily office operations through data entry and general administrative tasks.
• Work closely with team members to ensure customers receive timely, accurate, and exceptional service.
• Perform other administrative duties as assigned by management.

Qualifications and Education Requirements

• Bachelor’s degree or equivalent years of experience
• A customer-first attitude with a passion for helping others.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize, and remain productive in a fast-paced environment.
• Basic computer skills and the ability to learn new software and online platforms quickly.
• Dependable, professional, and able to work independently as well as part of a team.

Previous customer service or administrative experience is a plus, but we’re willing to train the right candidate.