Customer Service & Sales Associate — Home Improvement

Lowe's Companies, Inc.; Washington (District of Columbia); On-site; USD 2,535,000 - 2,783,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Washington, DC. This part-time role focuses on welcoming customers, helping them find products, and ensuring a smooth shopping experience.

Responsibilities include answering questions, stocking merchandise, processing orders, and assisting across departments as needed. Benefits include education support, employee discounts, and growth opportunities within a large retail organization.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology experience

Basic arithmetic

Prolonged standing

Lifting up to 25 lbs

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Washington, DC. This part-time role focuses on welcoming customers, helping them find products, and ensuring a smooth shopping experience.

Responsibilities include answering questions, stocking merchandise, processing orders, and assisting across departments as needed. Benefits include education support, employee discounts, and growth opportunities within a large retail organization.