Customer Service & Sales Associate - Benefits & Bonuses

Lakes Gas Co.; Hermantown (MN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Benefits package

Vacation time

Bonus opportunities

Zusammenfassung

Lakes Gas Co. is seeking a Customer Service Representative to deliver outstanding service at our local office in Hermantown, MN. You will engage customers via walk-in, phone, and email, support orders, and assist with billing and collections.

The role emphasizes accurate data entry, strong communication, teamwork, and the ability to learn industry-specific web apps. Join a family-owned Midwest propane leader with local impact.

Qualifikationen

• Outstanding customer service skills, ideal if you like working with people.
• Strong data entry skills to maintain and update customer data records and inventories.
• Enhanced communication skills both written and verbally.
• Ability to learn and navigate web-based applications used in propane industry.

Aufgaben

• Provide excellent service to walk-in, phone, or email customers.
• Schedule service work with Branch Manager.
• Close sales on inbound/outbound calls and emails.
• Collect payments on past due invoices and manage customer balances.
• Handle cash and credit card activities and reconcile accounts.
• Process mail and trips to the post office when needed.
• Make daily bank deposits and ensure timely reporting.

Kenntnisse

Customer service

Data entry

Communication

Teamwork

Sales in/outbound

Tools

Microsoft Word

Excel

Jobbeschreibung

Lakes Gas Co. is seeking a Customer Service Representative to deliver outstanding service at our local office in Hermantown, MN. You will engage customers via walk-in, phone, and email, support orders, and assist with billing and collections.

The role emphasizes accurate data entry, strong communication, teamwork, and the ability to learn industry-specific web apps. Join a family-owned Midwest propane leader with local impact.