Customer Service & Sales Associate

Follett Corporation; Dixon (IL); On-site; USD 16,531 - 30,940; Full time

Job summary

Follett Corporation in Dixon, IL is seeking a Team Member to deliver exceptional customer service, greet shoppers, answer questions, and assist on the sales floor. You will ring up purchases on the POS and follow safe money-handling procedures.

You will help keep the store stocked, ensure items are priced correctly, and assist with training new team members. Prior retail experience is helpful but not required; a high school diploma is preferred.

Qualifications

• Greet customers and provide assistance with store inquiries.
• Answer phones and direct callers as needed.
• Rings up purchases using the POS system and follows money-handling procedures.

Responsibilities

• Provide exceptional customer service on the sales floor and at the register.
• Keep the sales floor stocked and items priced correctly.
• Assist with training new team members.

Skills

Customer service

Phone handling

Cash handling

Education

High School degree

Tools

POS system

Job description

Follett Corporation in Dixon, IL is seeking a Team Member to deliver exceptional customer service, greet shoppers, answer questions, and assist on the sales floor. You will ring up purchases on the POS and follow safe money-handling procedures.

You will help keep the store stocked, ensure items are priced correctly, and assist with training new team members. Prior retail experience is helpful but not required; a high school diploma is preferred.