Customer Service/Sales

The Home Depot; Village of Westbury (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot is looking for Customer Service/Sales associates in Village of Westbury, New York. This role involves providing fast and friendly service, actively seeking out customers, and assessing their needs to recommend products and close sales.

The ideal candidate will maintain a clean and safe environment, ensuring that assigned areas are stocked and shop-able. Working in cooperation with department supervisors and colleagues, associates may serve in various roles, including Lead Generator and Sales Specialist.

Qualifications

• Ability to provide fast, friendly customer service.
• Skills in assessing customer needs and providing assistance.
• Knowledge of products in store departments.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain cleanliness and safety of assigned areas.
• Work cooperatively with department supervisor and colleagues.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.