Customer Service/Sales

The Home Depot; Terrell (TX); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates in Texas to provide fast, friendly service, assess customer needs, and guide customers through product selections. You will greet and qualify customers, explain options, and close sales while keeping departments clean, stocked, and safe for shoppers.

Responsibilities include learning product lines across various departments, assisting with customer orders, and collaborating with peers and supervisors to ensure a positive shopping

Qualifications

• Customer service mindset with ability to assess customer needs.
• Friendly communicator able to explain product options clearly.
• Attention to safety and store policies.

Responsibilities

• Assist customers by greeting, qualifying, and recommending products.
• Learn product lines and help customers complete purchases and orders.
• Maintain in-stock conditions and keep areas clean, safe, and organized.

Job description

86987BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.