Customer Service/Sales

The Home Depot; Anaheim (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot in Anaheim, CA is seeking a Customer Service/Sales associate to provide fast, friendly service and help customers find products for their home improvement projects. These associates learn about products to inform customers and guide them toward completing a purchase.

You will greet customers, assess their needs, and recommend items while maintaining clean, organized, and safe departments. Training emphasizes safety and collaboration with supervisors and colleagues across

Qualifications

• Greeting customers to assess needs and offer assistance.
• Learn product information to inform customers.
• Follow safety policies and training and report hazards.

Responsibilities

• Greet, qualify, recommend and close every customer.
• Maintain in-stock condition and keep departments safe and shop-able.
• Adhere to safety policies, complete safety training, and report hazards.
• Collaborate with the Department Supervisor and other departments.
• Support various departments such as Building Materials, Décor, Electrical, Floor, and more.

Skills

Customer service

Sales

Communication

Job description

77320BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.