Customer Service/Sales

The Home Depot; Syosset (NY); On-site; USD 20,664 - 27,552; Full time

Job summary

A national home improvement retailer is seeking Customer Service/Sales associates to provide fast, friendly service. You will actively seek out customers' needs and assist with their projects. Responsibilities include maintaining in-stock conditions of assigned areas while ensuring a clean and safe environment. Ideal candidates will learn about products, engage with customers, and uphold safety standards. This role offers the opportunity to grow your skills in different departments, including tools, flooring, and garden.

Qualifications

• Ability to actively seek out customers and assess their needs.
• Knowledge of products and ability to provide assistance.
• Capability to handle basics in adjacent departments.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain the in-stock condition of assigned areas.
• Follow all safety policies and standards.

Skills

Customer engagement

Product knowledge

Sales techniques

Safety compliance

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.