Customer Service

The Home Depot; Pflugerville (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Pflugerville is seeking Customer Service/Sales associates to provide exceptional service and assist customers with their needs. Associates will learn about various products and maintain clean and stocked areas. This role requires effective communication and adherence to safety policies. Ideal candidates are motivated and friendly, ensuring a positive shopping experience. Join a dedicated team committed to offering assistance and problem-solving for customers in a safe environment.

Qualifications

• Ability to provide fast, friendly service and assess customer needs.
• Knowledge of product lines and full project selling.
• Skills in greeting and closing customers effectively.

Responsibilities

• Provide fast, friendly service to customers.
• Maintain in-stock conditions and cleanliness of assigned areas.
• Follow safety policies and report unsafe conditions.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.