Customer Service/Sales

The Home Depot; Ashtabula (OH); Vor Ort; USD 28.000 - 35.000; Vollzeit

Zusammenfassung

A leading home improvement retailer is seeking Customer Service/Sales associates to provide friendly service and assist customers in their shopping needs. Responsibilities include maintaining products, ensuring safety, and collaborating with various departments. Ideal candidates will learn to greet and qualify customers effectively, assist with their needs, and contribute to a safe shopping environment. This role is critical for enhancing customer experience and promoting sales across store departments.

Aufgaben

• Provide fast, friendly service to customers.
• Assess customer needs and provide assistance with products.
• Maintain cleanliness and safety in assigned areas.

Jobbeschreibung

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.