Customer Service/Sales

The Home Depot; Saint Charles (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Missouri is seeking Customer Service/Sales associates to provide fast and friendly service. Responsibilities include assessing customer needs, maintaining cleanliness and safety in assigned areas, and collaborating with team members. Ideal candidates should be able to work effectively in various store departments, including Building Materials and Garden, while ensuring a safe environment for customers and staff. Join a team dedicated to enhancing customer experiences and satisfaction.

Qualifications

• Ability to provide fast, friendly service to customers.
• Skills in assessing customer needs and recommending products.
• Knowledge of store departments and safety standards.

Responsibilities

• Provide assistance to customers and assess their needs.
• Maintain the cleanliness and safety of assigned areas.
• Work in cooperation with Department Supervisors and other associates.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.