Customer Service/Sales

The Home Depot; Clearwater (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading home improvement retailer located in Clearwater, Florida, seeks Customer Service/Sales associates to provide friendly service, assist customers in assessing their needs, and ensure shopping areas are clean and safe. Responsibilities include greeting and recommending products, as well as maintaining stock levels. Ideal candidates will possess strong communication skills, sales experience, and a commitment to providing an excellent customer experience. Join our team to help customers complete their home projects successfully.

Qualifications

• Strong customer service skills and sales experience.
• Ability to communicate effectively with customers.
• Familiarity with home improvement products is a plus.

Responsibilities

• Provide fast, friendly service to customers.
• Assist customers in assessing their needs.
• Maintain the cleanliness and safety of the store.

Skills

Customer service

Sales techniques

Communication

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.