Customer Service/Sales

The Home Depot; Pleasant Valley Township (IA); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot in Iowa is seeking Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers to assess their needs and offer assistance across multiple departments.

In this role you will greet, qualify, recommend and close sales, maintain in-stock conditions, keep aisles clean and safe, and follow all safety policies and training to ensure a positive shopping experience.

Qualifications

• Greet customers and assess their needs.
• Learn product information to assist sales.
• Maintain stocked, clean and safe departments.

Responsibilities

• Greet customers and assess their needs.
• Recommend and close sales.
• Keep departments stocked and organized.
• Follow safety policies and training to ensure a safe shopping environment.

Skills

Customer service

Sales

Teamwork

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.