Customer Service/Sales

The Home Depot; Auburn (ME); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Auburn, ME is seeking energetic Customer Service/Sales associates to deliver fast, friendly service by actively helping customers with their project needs. You will greet shoppers, assess requirements, and guide them to the right products while maintaining a safe, clean, and organized store floor.

As part of the team, you will learn product details to upsell and close sales, support adjacent departments, and contribute to safe shopping experiences by following all policies and

Responsibilities

• Assist customers by identifying needs and recommending products.
• Learn product details and help customers complete purchases.
• Maintain a clean, safe, in-stock environment across departments.
• Collaborate with department staff to greet and guide customers.

Skills

Customer service

Sales

Communication

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.