Customer Service/Sales

The Home Depot; Omaha (NE); On-site; USD 28,000 - 35,000; Full time

Job summary

A national home improvement retailer is seeking Customer Service/Sales associates in Omaha, Nebraska. The role involves providing friendly service by assessing customer needs and assisting with product information. Applicants should be able to maintain cleanliness and safety in their departments, learn about various products, and engage with customers effectively. Ideal candidates will thrive in a dynamic environment, ensuring a positive shopping experience for every customer.

Qualifications

• Ability to provide fast, friendly service and actively seek out customer needs.
• Knowledge of store products and departments to assist customers effectively.
• Capacity to maintain safety standards and cleanliness in assigned areas.

Responsibilities

• Provide fast, friendly customer service by assessing customer needs.
• Learn to greet and recommend products to customers in various departments.
• Maintain assigned areas' cleanliness and safety while working.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.