Customer Service/Sales

The Home Depot; North Richland Hills (TX); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

The Home Depot is seeking a Customer Service/Sales Associate to deliver fast, friendly service by actively engaging customers and assessing their needs. You will learn product details to support sales and help customers complete their projects.

Responsibilities include greeting, qualifying, and guiding customers to purchases, while keeping departments clean, stocked, and safe. This role involves cooperating with department staff to meet daily store objectives and ensuring a positive shopping

Competenze

• Customer service skills and ability to assess customer needs
• Ability to greet, qualify, recommend and close sales
• Safety awareness and adherence to store policies

Mansioni

• Provide fast, friendly service by actively engaging customers
• Learn product information to assist in selling entire projects
• Maintain in-stock condition and keep areas clean, safe, and shop-able

Descrizione del lavoro

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.