Customer Service/Sales

The Home Depot; San Antonio (TX); On-site; USD 29,000 - 36,000; Full time

Job summary

The Home Depot in San Antonio, TX is hiring Customer Service/Sales associates to provide fast, friendly service, greet customers, assess their needs, and guide them to the right products for complete projects.

You will learn product details, maintain clean, in-stock departments, and follow safety policies to ensure a safe shopping environment for customers and coworkers.

Qualifications

• Greet customers, qualify needs, recommend products, and close sales in department.
• Maintain in-stock condition and ensure a clean, safe shopping environment.
• Follow safety policies and complete required safety training.

Responsibilities

• Provide fast, friendly service and actively assist customers with their needs.
• Learn product details using available tools and help customers select items for complete projects.
• Ensure departments remain clean, organized, and safe, including adjacent areas and stocking shelves as needed.

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.