Customer Service/Sales

The Home Depot; Monterey Park (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Home Depot in Monterey Park, CA is hiring Customer Service/Sales associates who greet customers, assess their needs, and help close sales by recommending products and services. You will learn product details and navigate various departments to assist shoppers effectively.

Responsibilities include maintaining in-stock conditions, keeping aisles clean and safe, following all safety policies, and working with department supervisors and teammates to deliver a positive shopping experience for

Qualifications

• Greeting customers and assessing their needs to provide assistance.
• Ability to learn product details and assist across store departments.
• Maintaining safe, clean, and in-stock conditions in assigned areas.

Responsibilities

• Greet customers, qualify their needs, recommend products, and help close sales.
• Learn products and department layout to assist customers effectively.
• Keep stock levels in order, ensure aisles are clean and safe.

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.