Customer Service/Sales

The Home Depot; Huntington Beach (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

The Home Depot in Huntington Beach, CA is seeking Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers, assessing their needs, and guiding them to the right solutions. You'll learn product knowledge and work to keep departments clean, stocked, and safe, collaborating with supervisors and co-workers across departments.

Roles include Department Sales and Customer Order Specialist variations, with safety training and a focus on delivering an

Qualifications

• Customer service and sales skills emphasized.
• Ability to assess customer needs and provide appropriate assistance.
• Strong communication to educate customers about products.

Responsibilities

• Greet and qualify customers to assess their needs.
• Recommend and close sales on department products.
• Maintain in-stock, clean, and safe department areas.

Skills

Customer service

Sales

Communication

Product knowledge

Job description

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.