Customer Service/Sales

The Home Depot; Inverness (MS); On-site; USD 30,000 - 40,000; Full time

Job summary

The Home Depot in Inverness, Mississippi, is looking for Customer Service/Sales associates who will provide fast and friendly service to customers. Associates will assess customer needs, provide product information, and maintain the cleanliness and safety of assigned areas.

This role involves working closely with the Department Supervisor and may include various position types such as Department Sales, Lead Generator, and Sales Specialist. Candidates must ensure compliance with all safety policies and create a safe environment for customers and co-workers.

Qualifications

• Ability to provide fast, friendly service by assessing customer needs.
• Knowledge of store products and departments.
• Commitment to providing a safe working environment.

Responsibilities

• Greet and assist customers in a friendly manner.
• Maintain in-stock condition and cleanliness of assigned areas.
• Follow safety policies and report unsafe conditions.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, D cor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.