Customer Service/Sales

The Home Depot; Sacramento (CA); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading home improvement retailer in Sacramento is seeking Customer Service/Sales associates to provide exceptional service to customers by assessing their needs and assisting with product information. Associates will be responsible for maintaining the cleanliness and safety of assigned areas while working closely with department supervisors. This role includes learning about various departments such as Building Materials, Décor, and Plumbing. The position offers opportunities to develop customer interaction skills and product knowledge.

Aufgaben

• Provide fast, friendly customer service and assess customer needs.
• Learn about products and provide information to customers.
• Maintain cleanliness and safety in assigned areas.

Jobbeschreibung

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.