Customer Service/Sales

The Home Depot; Indianapolis (IN); On-site; USD 30,000 - 38,000; Full time

Job summary

A leading home improvement retailer in Indianapolis is looking for Customer Service/Sales associates to provide friendly service and assist customers with their needs. Candidates will learn about various products and how to effectively sell. Responsibilities include maintaining a clean and safe environment, handling customer transactions, and following safety standards. This role requires excellent communication skills and a team-oriented mindset, striving to exceed customer expectations.

Qualifications

• Fast learner with the ability to understand product details.
• Excellent customer service and communication skills.
• Ability to work safely and follow all safety policies and standards.

Responsibilities

• Provide fast, friendly service by assessing customer needs.
• Maintain the in-stock condition of assigned areas.
• Follow safety policies and complete specified safety training.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.