Customer Service/Sales

The Home Depot; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer in Los Angeles is seeking Customer Service/Sales associates to provide fast and friendly service. Responsibilities include greeting customers, assisting them with their needs, and maintaining the cleanliness and safety of the store. Candidates should have strong communication skills and a customer service orientation. This position offers the opportunity to work in various departments and contribute to a positive shopping experience.

Qualifications

• Ability to provide excellent customer service.
• Strong communication skills.
• Familiarity with retail sales.

Responsibilities

• Greet and assist customers.
• Maintain stock and cleanliness of assigned areas.
• Ensure a safe shopping environment.

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.