Customer Service/Sales

The Home Depot; Houston (TX); Presencial; USD 16.531 - 24.796; Jornada completa

Descripción de la vacante

A leading home improvement retailer in Houston, Texas, is looking for Customer Service/Sales associates. The role involves providing fast, friendly service to customers, assisting them in assessing their needs, and maintaining a clean, safe shopping environment. Associates will collaborate with their department and ensure that products are in stock, as well as follow all safety standards. Successful candidates should demonstrate excellent customer interaction skills and be knowledgeable about various store departments.

Formación

• Ability to provide fast, friendly service actively.
• Knowledge of safety policies and standards.
• Skills in greeting, qualifying, recommending and closing customers.

Responsabilidades

• Provide assistance to customers based on their needs.
• Maintain the in-stock condition of assigned areas.
• Work in cooperation with Department Supervisor and other associates.

Descripción del empleo

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.