Customer Service/Sales

The Home Depot; Chicago (IL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Chicago, Illinois. You will provide fast, friendly service by assessing customer needs and delivering accurate product information to help them with their projects. Responsibilities include maintaining the cleanliness of your area and ensuring a safe shopping environment. Ideal candidates are proactive and possess strong communication skills. This position offers opportunities for growth in various store departments.

Qualifications

• Strong communication skills to greet and assist customers.
• Ability to learn about products and services effectively.
• Commitment to maintaining a safe and organized environment.

Responsibilities

• Provide friendly service and assistance to customers.
• Learn about products to efficiently sell complete projects.
• Maintain cleanliness and organization of assigned areas.

Skills

Fast, friendly service

Customer needs assessment

Product knowledge

Safety policy adherence

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.