Customer Service/Sales

The Home Depot; Grand Island (NE); On-site; USD 18,000 - 23,000; Full time

Job summary

The Home Depot in Grand Island, NE is seeking Customer Service/Sales associates who provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You will learn how to greet, qualify, recommend and close every customer in your department, while keeping areas clean, safe and well-stocked.

As part of the team, you will work with department supervisors and colleagues across other areas, delivering a safe shopping environment and helping customers

Qualifications

• Greet customers and assess their needs to provide appropriate assistance.
• Communicate product information to drive sales and close transactions.
• Adhere to safety policies and maintain a clean, safe shopping environment.

Responsibilities

• Greet and assist customers across departments to understand needs.
• Recommend products and close sales to meet department goals.
• Maintain in-stock conditions and ensure a clean, safe aisle.
• Collaborate with supervisors and coworkers across departments.

Skills

Customer service

Sales

Product knowledge

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.