Customer Service/Sales

The Home Depot; Duluth (MN); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Duluth, Minnesota. This position involves providing fast and friendly service by assessing customer needs and assisting them. You'll learn to greet, qualify, and recommend products, while ensuring a clean and safe shopping environment. Ideal candidates will possess good product knowledge and a strong commitment to safety. Join a team that collaborates closely to enhance customer satisfaction and support various store departments.

Qualifications

• Ability to provide fast and friendly service.
• Learn to assess customer needs and provide assistance.
• Follow safety policies and maintain a clean work environment.

Responsibilities

• Greet and assist customers in the store.
• Maintain stock condition of assigned areas.
• Work with other associates and departments to ensure customer satisfaction.

Skills

Customer assistance

Product knowledge

Safety awareness

Team collaboration

Job description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.