Customer Service/Sales

The Home Depot; Colorado Springs (CO); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

A leading home improvement retailer is seeking Customer Service/Sales associates in Colorado Springs. These associates provide fast, friendly service while actively engaging customers to assess their needs and offer assistance. Responsibilities include maintaining the cleanliness of assigned areas and working in various store departments like Building Materials or Décor. The position offers a dynamic work environment where associates can learn and grow in their roles within the company.

Qualifications

• Customer service/sales experience preferred.
• Ability to greet, qualify, recommend and close customers in department.
• Maintain in-stock conditions and ensure a safe, clean shopping environment.

Responsibilities

• Provide fast, friendly customer service by assessing needs and providing assistance.
• Maintain the in-stock condition of assigned areas and ensure cleanliness.
• Work safely following all safety policies and training.

Skills

Customer service

Sales

Product knowledge

Job description

Job Description

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments.

Specific store departments may include:

• Building Materials
• Décor
• Electrical
• Flooring
• Garden
• Hardware
• Kitchen & Bath
• Lumber
• Millwork
• Paint
• Plumbing
• Tool Rental

Customer Service/Sales position types may include:

• Department Sales
• Lead Generator
• Pro Account Sales
• Sales Specialist
• Special Services
• Customer Order Specialist

Applications are accepted on an ongoing basis