Customer Service/Sales

The Home Depot; Cedar Hill (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates to provide fast, friendly service by actively seeking out customers to assess their needs and offer assistance. You will learn product details to confidently recommend items that complete projects, and you will help customers across departments to close sales.

In this role you will maintain in-stock conditions, keep your area clean and safe, and follow all safety policies and training.

Responsibilities

• Greet customers and assess needs to provide assistance.
• Learn product information using company tools and help customers select items to complete projects.
• Assist with selling across departments and close sales by recommending suitable solutions.
• Maintain in-stock conditions and keep assigned areas clean, safe, and shop-able.
• Follow safety policies and training, report hazards, and work with teammates to ensure a safe environment.

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.