Customer Service/Sales

The Home Depot; Oxford (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

The Home Depot in Oxford, MS is hiring Customer Service/Sales associates to provide fast, friendly service by proactively assisting customers, learning product details, and helping shoppers select items to complete projects.

In this role you will greet customers, qualify needs, recommend solutions, close sales, keep departments clean and well stocked, and follow safety policies to ensure a safe shopping environment for customers and co-workers.

Qualifications

• Greet customers and assess their needs.
• Recommend solutions to complete projects.
• Close sales and provide product information.
• Follow safety policies to maintain a safe store environment.

Responsibilities

• Greet customers and qualify their needs.
• Recommend products and complete sales.
• Keep assigned areas clean, stocked, and safe.
• Collaborate with team and supervisors to assist customers.

Skills

Customer service

Sales skills

Product knowledge

Safety compliance

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.