Customer Service/Sales

The Home Depot; Easley (SC); On-site; USD 18,000 - 23,000; Full time

Job summary

The Home Depot is seeking Customer Service/Sales associates to provide fast, friendly service by proactively helping shoppers find what they need and sharing product knowledge to support project sales. You will learn store tools and processes, assist in adjacent departments, and collaborate with supervisors and coworkers to ensure an excellent in-store experience for every guest.

Responsibilities include greeting customers, qualifying needs, recommending solutions, closing sales, keeping

Qualifications

• Greet customers and assess needs to recommend products.

Responsibilities

• Greet customers and qualify needs.
• Recommend solutions and close sales.
• Maintain in-stock condition and keep area clean and safe.
• Learn product information to assist customers across departments.

Skills

Customer interaction

Job description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.