Customer Service/Sales

The Home Depot; Alsip (IL); On-site; USD 42,981,000 - 54,443,000; Full time

Job summary

The Home Depot in Alsip, IL is hiring Customer Service/Sales associates to help customers find products, explain features, and complete sales. You will maintain clean, organized departments such as Building Materials, Décor, Electrical, and more. Emphasis on friendly service, safety, and teamwork with supervisors and colleagues.

Roles include greeting customers, learning product details, and supporting store operations to ensure a positive shopping experience.

Qualifications

• Experience helping customers and identifying needs.
• Greeting and assisting customers to select products.

Responsibilities

• Greet customers and assess their needs.
• Recommend products and close sales.
• Keep assigned areas clean, stocked, and safe.
• Follow safety policies and training.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

87374BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.