Customer Service/Sales

The Home Depot; Cedar City (UT); On-site; USD 18,000 - 25,000; Full time

Job summary

The Home Depot in Cedar City, UT is looking for a Customer Service/Sales associate to help customers select products and complete sales. You will learn product details, greet shoppers, and guide them toward full project solutions.

In this role you’ll keep your department stocked, maintain a clean and safe environment, and work with teammates across departments to deliver excellent service.

Qualifications

• Experience delivering fast, friendly service.
• Ability to learn product information and explain it to customers.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Greet customers and assess their needs to recommend products.
• Provide information to customers to help close sales.
• Maintain in-stock conditions and keep the area clean and safe.
• Follow safety policies and report hazards to management.

Skills

Customer service

Sales

Product knowledge

Teamwork

Job description

75498BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.