Customer Service/Sales

The Home Depot; Bloomfield (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

The Home Depot in Bloomfield, CT, is seeking a Customer Service/Sales Associate to provide fast, friendly service, greet shoppers, assess needs, and guide them to suitable products. You will learn product details, help close sales, and maintain a safe, stocked department.

Responsibilities include learning departmental offerings, collaborating with team members, and ensuring the store area remains clean and shop-ready for customers.

Qualifications

• Greeting and qualifying customers to assess needs.
• Recommend and close sales opportunities.
• Maintain in-stock condition and keep areas safe and clean.

Responsibilities

• Greet customers, understand needs, and provide assistance.
• Learn product details to help customers compare options.
• Assist in locating products and presenting solutions.
• Help keep department clean, organized, and safe.

Skills

Customer-focused

Sales skills

Product knowledge

Safety compliance

Job description

86404BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.