Customer Service/Sales

The Home Depot; Grove City (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

The Home Depot is seeking a Customer Service/Sales associate to greet customers, assess their needs, and guide them to the right products in a fast-paced environment.

You will learn product information, recommend and close sales, and assist in adjacent departments to ensure complete project solutions while maintaining safe, in-stock areas.

Qualifications

• Strong customer service and communication skills.
• Ability to learn product information and communicate effectively.
• Willingness to assist across departments to support sales.

Responsibilities

• Greet customers and assess their needs to provide fast, friendly service.
• Recommend products and close sales to meet customer goals.
• Maintain in-stock conditions and keep the department clean and safe.
• Follow safety policies and report hazards to management.
• Collaborate with department teams to support store objectives.

Skills

Customer service

Sales

Product knowledge

Job description

87417BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.