Customer Service Representative - WORK FROM HOME

YourMechanic (Acquired); Salt Lake City (UT); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking a Customer Service Representative to provide exceptional support to customers and fleet partners. This role involves addressing inquiries through various communication channels while ensuring a positive experience. Ideal candidates are detail-oriented, tech-savvy, and thrive in a fast-paced environment. Benefits include excellent medical coverage and a flexible PTO policy, with the opportunity to work from home.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

Flexible PTO

Work from Home

Qualifications

• 1-2 years of experience in customer service.
• Able to type 50+ WPM.

Responsibilities

• Provide high quality service and support via phone, email, and chat/text.
• Solve problems and address issues experienced by customers.

Skills

Attention to Detail

Multi-tasking

Positive Attitude

Time Management

Tech Savvy

Education

College Degree

Tools

Mac

iOS

Job description

Customer Service Representative - WORK FROM HOME

Customer Service Representative - WORK FROM HOME

Imagine if you never had to deal with an auto shop again. Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.

YourMechanic is making that happen!

YourMechanic is an online marketplace that enables vehicle owners to find local mechanics for home or office car repair services. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent.

We also happened to be well funded, growing rapidly, and looking for talented folks to join our team.

Position

We are looking for a Customer Service Representative to deliver best-in-class support to our customers, and fleet partners, through phone, email, and chat/text. The ideal candidate is comfortable working in a fast pace environment and committed to creating a top-notch experience for our customers and partners.

Responsibilities

• Provide high quality service and support to both customers and partners via phone, email, and chat/text
• Solve problems and thoughtfully address issues experienced by customers and partners
• Act as internal advocate for our customers and fleet partners by relaying user feedback and offering suggestions to improve our service and operations
  
  

Requirements

• Minimum 1-2 years of experience in customer service
• Strong attention to detail and the ability to multi-task
• Experience providing support via phone, email, and chat
• A smile in your voice and the natural ability to turn a frown, upside down
• Positive attitude and passion for success
• Exceptional time management skills
• The ability to thrive in a fast-paced, dynamic environment
• Tech savvy with Mac and iOS experience
• Able to type 50+ WPM
• College degree or equivalent work experience
  
  

Benefits

• Excellent benefits (Medical, Dental, and Vision)
• Flexible PTO policy
• Work from home!
  
  

TO APPLY: Send your resume, with a brief description of your relevant experience in the body of your email, to [email protected].

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Internet Publishing

Referrals increase your chances of interviewing at YourMechanic (Acquired) by 2x

Sign in to set job alerts for “Customer Service Representative” roles.

Inbound Customer Service Agent-Bodewell (Remote)

Inbound Customer Service Agent – Consumer Relations (Remote)

West Valley City, UT $18.00-$21.00 1 week ago

Customer Support Representative (Remote)

Customer Service Representative - Remote

Customer Service Representative - Remote

Call Center Service Representative - Salt Lake City, UT(VE250501918UT)

Customer Service Representative - Work From Home (Multiple Locations) | 2025

Mental Health Customer Service Representative (Remote)

Customer Service Representative - Work From Home (Multiple Locations) | 2025

Manager, Customer Service and Rebate Processing

Salt Lake City Metropolitan Area 2 weeks ago

Rep, Customer Experience - Remote (Bilingual Mandarin, Cantonese, Korean)

Key Account Manager (Outside Sales Manager)- UT

Technical Key Account Manager - Aerospace

Salt Lake City, UT $116,000.00-$150,000.00 1 week ago

International Account Manager – Middle East

Salt Lake City, UT $60,000.00-$75,000.00 6 days ago

Regional Account Manager- Neurology (Northern California based candidates)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.