CUSTOMER SERVICE REPRESENTATIVE (WORK FROM HOME)

Wing; California; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Customer Service Representative to manage calls and ensure customer satisfaction. This remote role offers competitive salary and paid training, focusing on building relationships and resolving customer concerns effectively.

Responsibilities

• Manage inbound and outbound calls.
• Resolve customer concerns effectively.
• Build sustainable relationships with customers.

Job description

Customer Support / Remote - Anywhere in U.S. / Competitive Salary / Paid Training

As a Customer Service Rep, you will:

1. Manage inbound and outbound calls;
2. Resolve customer concerns effectively and efficiently;
3. Build sustainable relationships and trust with customer accounts through open and interactive communication;
4. Ensure customer satisfaction in every interaction;
5. Keep records of customer interactions, process and update customer accounts, and file documents;
6. Follow communication procedures, guidelines, and policies.

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