Customer Service Representative - The UPS Store (Cumming, GA)

United Parcel Service, Inc.; Cumming (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Paid training

Notary commission

Employee discount

Paid time off

Daytime hours

Job summary

The UPS Store is seeking a Customer Service Associate for its location in Cumming, GA. This role offers part-time and full-time options, with a pay rate of $13 per hour and paid training.

You will assist walk-in customers with shipping, printing, and mailbox services, and you will learn notary duties. No prior experience required; on-site, day-time hours.) You will help customers face-to-face and over the phone, operate store systems, and keep the workspace tidy while growing your product

Qualifications

• Friendly, professional attitude.
• Strong communication and customer service skills.
• Comfortable using computers, with good typing skills.
• Reliable and always on time.
• Able to lift 40+ pounds.

Responsibilities

• Help customers in person and by phone.
• Process shipping, printing, mailbox, and other store services.
• Use computers, phones, and store equipment.
• Keep the store clean and organized.
• Learn our products and services, including notary services.

Skills

Customer service

Typing

Reliability

Job description

Customer Service Associate (Shipping & Print Store)

Part-Time & Full-Time | $13/hour | Paid Training | On-site at 5290 Matt Hwy, Cumming, GA

This is a position at a locally owned and operated franchise of The UPS Store, not UPS corporate. You’ll work in our store helping walk-in customers.

About the Job

Work close to home at a busy neighborhood shipping, printing, and mailbox store. You’ll be the friendly face of our store, helping local customers ship packages, print and copy documents, and manage their mailboxes. No experience is needed. We’ll train you in everything, and we’ll pay for your notary public commission, a valuable credential you keep.

What You’ll Do

• Help customers in person and by phone
• Process shipping, printing, mailbox, and other store services
• Use computers, phones, and store equipment
• Keep the store clean and organized
• Learn our products and services, including notary services

What We’re Looking For

• Friendly, professional attitude
• Strong communication and customer service skills
• Comfortable using computers, with good typing skills
• Reliable and always on time
• Able to lift 40+ pounds
• Retail or customer service experience is a plus, but not required

Perks

• Paid training
• We pay for your notary public commission
• Employee discount
• Paid time off
• Short, daytime-only hours with no late nights: we close at 6:30 p.m. on weekdays and 3:00 p.m. on weekends

Schedule & Location

• We’re open 7 days a week. Availability on both weekdays and weekends, including Sundays, is required.
• This is a local, on-site job. Please apply only if you live within 10 miles of 5290 Matt Hwy, Cumming, GA.