Part-Time Center Associate - Flowery Branch, GA

The UPS Store 7171; Flowery Branch (GA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A national retail shipping franchise is seeking a Part-Time Center Associate in Flowery Branch, Georgia. This role involves delivering excellent customer service, processing packages, and operating various office equipment. Ideal candidates have a high school diploma, retail experience, and strong communication skills. The position requires availability for 25 to 30 hours a week across six days. Benefits include paid vacation, sales commission, and health coverage.

Qualifications

• Must have a high school diploma or GED.
• Experience in retail or customer service is required.
• Good listening skills and a friendly demeanor are essential.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice good listening skills.
• Operate all equipment and software efficiently.

Skills

Retail/customer service experience

Good communication and people skills

Strong computer skills

Outstanding phone skills

Strong verbal and written communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Job Overview

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

Benefits

• Paid vacation
• Sales commission
• Health coverage

The UPS Store 7171 is an equal opportunities employer.