Part-Time Center Associate - Buford, GA

The UPS Store 7171; Buford (GA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A local retail store in Buford is seeking a Part-Time Center Associate to provide exceptional customer service and manage various retail tasks. The ideal candidate will possess a high school diploma or GED, have retail experience, and be proficient with computers. This role involves operating equipment and offering solutions to customers. The position provides flexible hours and includes benefits like paid vacation and sales commission.

Qualifications

• Must have a high school diploma or GED.
• Previous retail sales experience is preferred.
• Strong verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Practice good listening skills with customers.
• Learn all product and service offerings and alternative solutions.

Skills

Retail/customer service experience

Strong computer skills

Good communication and people skills

Outstanding phone skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Overview

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices at The UPS Store 7171 in Buford, GA. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer\'s shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

Benefits

• Paid vacation
• Sales commission
• Health coverage

Employment type

• Part-time

Seniority level

• Entry level

Job function

• Education and Training

Industries

• Staffing and Recruiting