Customer Service Associate

UPS; Cumming (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Job summary

UPS is seeking a friendly Customer Service Associate at our Shipping & Print Store in Cumming, GA. You’ll greet customers, handle in-store services, and ensure smooth daily operations with a cheerful attitude.

This on-site role requires availability on weekdays and weekends, a willingness to lift 40+ pounds, and comfortable use of computers and phones. Part-time or full-time positions are offered, with benefits like employee discounts and PTO.

Qualifications

• Friendly, professional attitude.
• Strong communication and customer service skills.
• Comfortable using computers, with good typing skills.
• Reliable and punctual.
• Able to lift 40+ pounds.
• Retail or customer service experience is a plus.

Responsibilities

• Greet customers in person and on the phone.
• Process shipping, printing, mailbox, and other store services.
• Use computers, phones, and store equipment.
• Keep the store clean and organized.
• Learn our products and services.

Skills

Customer service

Communication

Typing

Reliability

Lifting 40+ pounds

Job description

Customer Service Associate (Shipping & Print Store)

Location: 5290 Matt Hwy, Cumming, GA

Pay: $13 per hour

Type: Part-time / Full-time

Please read before applying:

• This position requires availability both weekdays and weekends. If you cannot work weekends, please do not apply.
• This is an on-site position in Cumming, GA. Applicants should live within 10 miles of the store. We are unable to consider applicants outside this area.
• The pay range is $13 per hour.

About the Role

We’re a busy neighborhood shipping, printing, and mailbox store looking for a friendly, dependable person to join our team. You'll be the face of the store, helping customers get what they need quickly and with a smile.

What You'll Do

• Help customers in person and on the phone
• Process shipping, printing, mailbox, and other store services
• Use computers, phones, and store equipment
• Keep the store clean and organized
• Learn our products and services

What We're Looking For

• Friendly, professional attitude
• Strong communication and customer service skills
• Comfortable using computers, with good typing skills
• Reliable and always on time
• Able to lift 40+ pounds
• Retail or customer service experience is a plus

Benefits

• Employee discount
• Flexible schedule
• Paid time off